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This web site has the following in the web page, "PMT training helps staff recognize that the basic need for security will determine how they function under stress." Our analyzers noticed that the web page also stated " When there is only a minimal or no protocol for managing the agitated person, staffs concerns with performing adequately will automatically interfere with their functioning." The Website also said " Physical and Psychological Management Training. The goals of PMT training are. To increase the range of response options available to individual staff and teams. The objectives of PMT training are." The website's header had Verbal Intervention as the most important optimized keyword. It is followed by Crisis Intervention, Communication Skills, and De-escalation Strategies which isn't as highly ranked as Verbal Intervention. The next words pmtassociates.net uses is Verbal Abuse. effective customer service was included and might not be understood by search engines.